Demystifying Accessibility – Terminology and Disability Etiquette

Welcome to this chapter of “Demystifying Accessibility,” where we will explore the crucial aspects of disability etiquette and the importance of using proper terminology when referring to individuals with disabilities. By adopting respectful language and behaviour, we can create inclusive and welcoming environments that empower everyone. In this blog, let’s explore disability etiquette more comprehensively to foster understanding, respect, and a stronger sense of community.

Disability Inclusion: Recognising Equal Human Worth

The disabilities community holds a core value known as “presuming competence.” Regardless of the severity of a person’s disability, it is important to understand that they can learn, think, and feel. Society’s expectations might not always align with the complexity and competence of individuals with disabilities. Presuming competence means recognising that every person, irrespective of their disability, is fully human and possesses the same inherent rights as everyone else. With the right support, individuals can express themselves, participate in communities, and make their own decisions.

The Danger of Generalised Assumptions

Engaging in conversations about disabilities often brings to light the tendency to make sweeping, generalised assumptions. These assumptions can inadvertently reinforce negative stereotypes and contribute to the perpetuation of stigma. When people rely on stereotypes about cognitive disabilities, it often leads to patronising behaviour. It is crucial to treat every person with dignity and respect simply because they are human.

Embracing a mindset that moves away from generalisations involves actively listening, learning, and understanding the diverse needs and experiences of individuals with disabilities. This approach allows for a more genuine connection based on mutual respect and recognition of each person’s inherent worth.

Avoiding Assumptions, Embracing Individuality

Disability inclusion involves engaging in more inclusive conversations. We should steer clear of making assumptions about what people can or cannot do. Each individual has their own unique abilities, and we all process information in different ways.

By challenging generalised assumptions and embracing a person-centric perspective, we can create spaces and interactions that honour the dignity of every individual, fostering an inclusive society built on respect and understanding. We can use respectful terminology that fosters inclusivity and understanding. Here are some disability etiquette examples:

Wheelchair Users

When discussing individuals who use wheelchairs, it’s essential to focus on respectful and inclusive language. Use the terms “persons using a wheelchair” or “wheelchair users” instead of “wheelchair-bound” or “confined to a wheelchair.” Emphasise the person, not the wheelchair, to treat individuals with dignity and respect.

This choice of language places importance on the individual’s agency, capabilities, and identity rather than defining them solely by their mobility device. Using phrases like “wheelchair-bound” or “confined to a wheelchair” can perpetuate the misconception that the wheelchair limits a person’s life entirely, which isn’t accurate.

It’s crucial to avoid language that implies confinement or restricts an individual’s identity to their mobility device. Promote a mindset where the focus is on the individual’s abilities, experiences, and contributions, fostering an environment of dignity and understanding.

Little People

When discussing individuals who may have a smaller stature due to dwarfism or other conditions, using respectful and inclusive language is pivotal. Using terms like “little person,” “person of short stature,” or “person with dwarfism” places emphasis on their identity and avoids using offensive or derogatory terms like “midget.” Recognise the inherent value of a person irrespective of their height or physical appearance.

It’s crucial to avoid using it as it has been historically used in a demeaning manner, often to stereotype or belittle individuals based on their height or physical appearance. By using phrases like “little person” or “person of short stature,” the focus is shifted from the physical characteristic to the individual themselves. This language respects their identity and emphasises their inherent value as a person, independent of their height or appearance.

Mental Health Disability

Using phrases like “person with a mental health disability,” “person with mental illness,” or “person with a psychiatric disability” emphasises the individual first and avoids defining them solely by their condition. This person-centric language recognises the complexity of individuals beyond their mental health challenges and acknowledges their dignity.

Derogatory terms like “crazy,” “disturbed,” “insane,” “lunatic,” “mad,” or “psychotic” can perpetuate harmful stereotypes and deepen the stigma surrounding mental health. These terms carry negative connotations and can lead to further marginalisation and misunderstanding.

By choosing respectful and neutral language, we contribute to a more compassionate dialogue around mental health. It helps create an environment where individuals feel accepted, understood, and supported without judgement or prejudice based on their mental health conditions. This approach encourages open discussions and fosters empathy and support for those experiencing mental health challenges.

Physical Disabilities

When discussing physical disabilities, it’s essential to use respectful and person-first language that emphasises the individual’s humanity and avoids perpetuating stereotypes. Terms like “cripple,” “gimp,” “invalid,” or “spaz” are offensive and derogatory, often carrying negative connotations that diminish a person’s worth and dignity.

Instead, adopting phrases like “person with a physical disability” or “physically disabled person” places the emphasis on the person, not their disability. This person-centric language respects their identity beyond their physical condition, fostering a culture of inclusivity and acceptance.

Accessible Facilities

When referring to these facilities, it’s essential to use language that emphasises their purpose without labelling or stigmatising individuals.

Terms like “disabled toilet” or “handicapped parking” can unintentionally reinforce negative stereotypes and define individuals by their disabilities, rather than acknowledging their need for accessibility. Instead, employing phrases like “accessible parking” and “accessible toilet” places the focus on the function of these spaces, highlighting their purpose to accommodate diverse needs.

Using “accessible” emphasises the intention behind these facilities, creating a positive and inclusive environment. It communicates that these spaces are designed to enable access for individuals with varying abilities rather than isolating or categorising them based on their disabilities. This language shift promotes a more welcoming atmosphere and demonstrates a commitment to universal accessibility.

Disability Etiquette: A Person-first Language

Using respectful and inclusive language is essential for empowering and affirming individuals with disabilities. It is important to remember that our behaviour and language choices have a significant impact on promoting inclusivity and breaking down barriers. By adopting these respectful practices, we can create an environment where individuals with disabilities are respected, valued, and able to fully participate in society.

In this blog, we have explored the critical aspects of disability etiquette and the importance of using the correct terminology when referring to individuals with disabilities. By presuming competence and adopting respectful language and behaviour, we foster inclusivity and create a more accepting society. Remember, each person is unique and capable in their own right. Let us continue to use respectful language and treat everyone with dignity to build a world that embraces and supports the abilities of all individuals, regardless of their disabilities.

At Vallabh Bailey Consulting, we recognise the significance of creating an inclusive and understanding environment. Our commitment extends beyond language; it embodies our ethos of respecting individuality and promoting accessibility. By embracing these practices in our everyday interactions, we contribute to a world where everyone feels valued and respected.